Fourthwall, Inc, PO Box 5696, Santa Monica CA 90405, United States. Please Contact Fourthwall if you would like to say something constructive and conducive to making this website better. 

We want to make sure you love our products, and quality is guaranteed. These products are absolutely NON-REFUNDABLE and NON-CANCELLABLE If you would like to help us becme better, be sure to provide clear photos of the products on a flat, well-lit surface and include this in your email. This quick and simple step will help us provide a speedy resolution to help us make changes for new customers on our end.

Because products are made to order, we do not accept general returns or sizing-related returns. 

Please read below for more details:

CANCELLATIONS

Product Orders Cancellation Policy

All of our products are made to order, especially for you. If you wish to cancel or amend your order, please use the link provided in your confirmation email. You can edit your order at any time before it goes to production.

Once your order has gone to production, Your Order is absolutely Non-Refundable and Non -Cancellable as we are at our beginning stages. 

Donations and Tips Cancellation Policy

Please note that donations and tips are non-cancellable and non-refundable. Once you have completed your checkout for donations or tips, we cannot cancel or refund it. 

Membership Subscriptions Cancellation Policy

You can cancel your membership at any time via your profile settings page. Please note that cancellations will take effect after your current membership subscription period ends. There is no refund or cancellation for the current membership subscription period. 

DAMAGED/QUALITY ISSUES

Your Order is absolutely Non-Refundable and Non Cancellable. If you would like to help future customers, please include a photograph demonstrating the quality issue of the print or the damaged area of the item, along with your order number. The most optimal pictures are on a flat surface, with the tag and error clearly displayed.

Please email us with these details 

REFUNDS POLICIES

Product Orders Cancellation Policy

Because products are made to order, we cannot issue refunds, returns, or exchanges for orders. Orders are non-refundable. You can provide support  for future customers with a photograph demonstrating the quality issue so we can make changes for future customers. 

Donations and Tips Cancellation Policy

Donations and tips are non-refundable. Once you have completed your checkout payment, we cannot cancel or refund your donation or tips. 

Membership Subscriptions Cancellation Policy

Membership subscriptions are non-refundable. You can always cancel your membership at any time, and this cancellation will take effect at the end of your membership subscription period. There is no refund for the current membership subscription period that is ongoing. 

Locked Messages Refund Policy

Locked messages are non-refundable. Once you have completed your checkout payment, we cannot cancel or refund your locked message. We’ll be happy to troubleshoot the problem and find a resolution for you. 

ACCEPTED PAYMENT METHODS

We accept payments via credit/debit cards, PayPal, Google Pay, Apple Pay, and depending on your location, we also accept Klarna/AfterPay and local payment methods. 

INTERNATIONAL ORDERS

WILL I HAVE TO PAY ANY ADDITIONAL TAXES ON MY ORDER IF I’M LOCATED OUTSIDE OF THE US?

International orders may be subject to import taxes, duties, and other customs charges. The charges vary by country, and at this time, we are unable to calculate them in advance. For more information regarding your country’s customs policies, please contact your local customs office. If such a fee indeed gets imposed on your package, you are responsible for its payment.